Terms and Conditions

These terms and conditions govern your access to and use of the Cafe Casino website, player account, games, promotions, and all related services offered through the platform. By registering an account, accessing the site, or using any part of the service, you agree to be bound by the conditions set out on this page.

Please take the time to read through everything carefully. This page explains the main rules, rights, and responsibilities that apply when you use Cafe Casino. If you have questions about anything covered here, our support team is available to help.

These site terms apply alongside any specific bonus terms, privacy policy, or other policies published on this website. Where there is a conflict between this page and a more specific policy, the more specific policy will generally take priority for that subject.

Who Can Use Cafe Casino

Cafe Casino is intended exclusively for adults. You must be of legal gambling age in the jurisdiction where you are located before you create an account or use any part of this platform. In most places, that means you must be at least 18 years old, but the legal age may be higher depending on local law.

It is your responsibility to confirm that online gambling is permitted where you live before you register or play. Cafe Casino does not offer its services in all countries or regions, and access may be restricted or unavailable depending on your location. The operator reserves the right to limit or refuse access to any person in any territory at its discretion.

Do not use this platform if gambling is not lawful where you are located.

Creating Your Account

When you register with Cafe Casino, you are required to provide accurate, complete, and current information. This includes your name, date of birth, address, and any other details requested during the registration process. Providing false or misleading information is a serious breach of these account rules and may result in your account being suspended or closed.

Each player is permitted to hold only one account. Creating duplicate or multiple accounts is not allowed under any circumstances. Your account must be registered in your own name and used only by you.

If at any point your personal details change, you should update your account information to keep it current. Cafe Casino may contact you to confirm account details at any time.

Verifying Your Identity

As part of our commitment to operating a secure and responsible platform, Cafe Casino may request documents or additional information to verify your identity, age, address, or ownership of a payment method. This process is sometimes referred to as KYC (Know Your Customer) verification.

You may be asked to provide items such as a government-issued photo ID, proof of address, or payment method confirmation. Verification may be requested at any stage, including before withdrawals are processed or when account activity triggers a review.

Failing to complete verification when requested may result in delays to withdrawals or restrictions on account use. We appreciate your cooperation in keeping the platform safe for everyone.

Your Responsibility as an Account Holder

Your account is personal to you. You are responsible for keeping your login credentials private and secure. Do not share your username or password with anyone, and do not allow another person to access or use your account on your behalf.

Any activity that takes place through your account is your responsibility. If you believe your account has been accessed without your permission, contact Cafe Casino support immediately.

Accounts cannot be transferred, sold, or assigned to another person. Using your account on behalf of someone else, or allowing someone to play through your account, is not permitted.

Deposits, Withdrawals, and Your Balance

Cafe Casino supports a range of payment methods including Visa, MasterCard, American Express, Debit Cards, PayPal, Zelle, Rapid Transfer, Bank Wire Transfer, Wire Transfer, Courier Cheque, and several cryptocurrency options including Bitcoin, Bitcoin Cash, Litecoin, Ethereum, and Tether.

Available payment methods, processing times, minimum and maximum limits, and currency options may vary. Not all methods will be available to all players at all times, and availability may depend on your location or account status.

Withdrawal requests are reviewed before they are approved and processed. Cafe Casino reserves the right to carry out reasonable checks on transactions before releasing funds. This may include identity verification, fraud prevention checks, or bonus playthrough confirmation. Processing times will vary depending on the method selected.

Balances displayed in your account are subject to correction if an error has occurred. The casino does not pay out funds resulting from technical errors, system faults, or unauthorized activity.

How Bonuses and Promotions Work

Cafe Casino offers a range of bonuses and promotional offers, including welcome packages, deposit matches, free spins, and other ongoing promotions. Each offer comes with its own specific terms, and it is important that you read and understand those terms before claiming any bonus.

General bonus conditions that apply across most promotions include the following:

• A standard 40x wagering requirement applies to the combined deposit and bonus amount for most offers.
• The minimum qualifying deposit for most bonuses is $20.
• Bonuses are generally valid for 7 days from the date of activation unless stated otherwise.
• Wagering contributions vary by game type. Slots contribute 100% toward playthrough requirements. Video poker contributes 30%, while table games such as blackjack and roulette contribute between 5% and 75% depending on the specific game.
• A maximum bet limit of 20% of your deposited amount applies while a bonus is active.
• A general maximum cashout of $1,500 applies unless a specific promotion states otherwise.
• Mixing no-deposit bonuses with deposit bonuses is not permitted.
• Claiming multiple no-deposit bonuses consecutively without making an intervening deposit is not allowed.

Bonuses may be revoked if misuse is detected, including but not limited to the use of multiple accounts, coordinated bonus claiming, or other forms of bonus abuse. Cafe Casino reserves the right to amend, suspend, or withdraw any promotion at any time.

Always review the terms attached to a specific offer before you opt in. If you have questions about a bonus, contact support before activating it.

Game Access and Service Availability

Cafe Casino aims to provide a stable and enjoyable gaming experience powered by software from providers including Bovada Gaming, Dragon Gaming, Qora, Real Time Gaming, Rival Gaming, and Woohoo Games. However, we cannot guarantee that all games, features, or services will be available at all times or in all locations.

Games may be added, removed, or temporarily suspended due to maintenance, software updates, licensing changes, or technical issues. Access to certain titles may be restricted based on your location or device. The casino reserves the right to modify its game library at any time without prior notice.

We do our best to keep the platform running smoothly, but brief outages or interruptions may occur from time to time.

Fair Play and Acceptable Use

Using Cafe Casino means you agree to use the platform honestly and in good faith. Certain behaviors are strictly prohibited, including:

• Using the site for any unlawful purpose
• Providing false information during registration or verification
• Engaging in fraud, collusion, or chargeback abuse
• Attempting to manipulate games, outcomes, or promotional systems
• Using automated software, bots, scripts, or any unauthorized tools to interact with the platform
• Allowing another person to access or play through your account
• Exploiting errors, glitches, or system vulnerabilities for personal gain

If Cafe Casino has reasonable grounds to believe that any of the above has taken place, it may take action as described in the section below.

When Cafe Casino May Restrict or Close an Account

Cafe Casino reserves the right to limit access, suspend an account, withhold bonuses, freeze pending transactions for review, or permanently close an account where there is reasonable cause. This includes situations where:

• Account information appears inaccurate or incomplete
• Verification requests have not been fulfilled
• Prohibited behavior or misuse has been detected
• There are concerns related to fraud, money laundering, or unauthorized access
• Applicable laws or regulations require us to act

These measures are not taken lightly. Our goal is to maintain a fair and secure environment for all players. Where possible, we will communicate with you through your registered contact details.

Errors and Technical Issues

From time to time, errors may occur. These can include display issues, incorrect balance readings, bonus calculation mistakes, game malfunctions, or interrupted sessions. Cafe Casino reserves the right to correct obvious errors and to reverse or adjust transactions affected by technical faults.

Winnings resulting from a clear system error, software malfunction, or display mistake are not considered valid and may be voided. The operator will handle such situations in a fair and reasonable manner and will not be held responsible for losses or inconvenience caused by technical issues beyond its control.

If you notice an error in your account, please report it to our support team as soon as possible.

Responsible Gaming

Gambling is entertainment. It is not a reliable way to make money, and it should never be treated as one. Cafe Casino encourages all players to set personal limits, play within their means, and take breaks when needed.

If you feel that your gambling is becoming a problem, or if you simply want to take a step back, responsible gaming tools may be available to help. These can include deposit limits, session time limits, cooling-off periods, and self-exclusion options. Please contact our support team to learn more about what is available to you.

If you need outside support, organizations such as the National Council on Problem Gambling (NCPG) offer confidential help and resources.

Intellectual Property

All content on the Cafe Casino website, including but not limited to the design, branding, written content, graphics, software elements, and original materials, belongs to Cafe Casino or its respective licensors. This content is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, display, or commercially exploit any part of this website without prior written permission from the operator. Unauthorized use of site content is a breach of these conditions and may have legal consequences.

Third-Party Providers and External Services

Some of the games, payment tools, and technical services available on this platform are provided by third-party companies. While Cafe Casino works with established and reputable providers, the availability and performance of third-party services are subject to those providers' own operational conditions and limitations.

Cafe Casino is not responsible for the actions, failures, or interruptions caused by third-party providers. Where a service relies on an external system, its availability cannot always be guaranteed.

Limitation of Liability

Cafe Casino is not liable for losses or damages arising from circumstances such as technical interruptions, service outages, device incompatibility, user error, third-party failures, unauthorized account access caused by the player's own negligence, or events outside the operator's reasonable control.

The casino's liability is limited to the extent permitted by applicable law. Nothing in these terms is intended to exclude liability for matters where exclusion is not lawful.

No Guarantees on Access or Performance

The Cafe Casino website and its services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will always be accessible, error-free, or uninterrupted. Maintenance windows, software updates, and unforeseen technical issues may occasionally affect your ability to access the site or certain features.

We work to minimize disruption, but we cannot make promises about constant availability.

Updates to These Terms

Cafe Casino may update these terms and conditions from time to time. When changes are made, the revised version will be published on this page with an updated effective date. The version currently displayed on the website is the one that applies.

We encourage you to review this page periodically so that you remain familiar with the current conditions. Continued use of the platform after an update has been published means you accept the revised terms.

Related Policies

These site terms are part of a broader set of policies that govern your use of Cafe Casino. Depending on your activity, you may also want to review the following:

• Privacy Policy
• Responsible Gaming Policy
• Bonus Terms and Conditions
• AML and KYC Policy
• Cookie Policy

Each of these documents provides additional detail on specific aspects of how the platform operates.

Get in Touch

If you have questions about these terms or about your use of the Cafe Casino platform, our support team is ready to help. You can reach us through the following channels:

• Live Chat: Available directly on the website
• Email: service@cafecasino.lv
• Phone: 1-888-364-1850

We aim to respond to all inquiries promptly and to resolve any concerns in a fair and straightforward manner.

These terms are designed to set clear, honest expectations for everyone who uses Cafe Casino. They are not meant to be a barrier, but a foundation for a fair and transparent relationship between the casino and its players. By continuing to use this platform, you confirm that you have read, understood, and agreed to the conditions set out here.